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Technology |
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ST Infosys takes pride in calling itself a 'technology company'.
Technology makes us move, and is a key enabler in successfully
migrating and implementing the processes that our clients wish to
outsource to us.
Our Technology Department has provided us with key solutions for
very effective Customer Relationship Management including Multi
Channel Interaction Management, Sales Force Automation, Permission
Marketing, Knowledge Management, Service Level Compliance, Workforce
Performance Appraisal amongst many others that we need to accomplish
for our outsourced activities. These tools provide our clients with
a 'one stop shop' solution for most CRM needs that they can think
of.
Our ability to quickly integrate with our client's existing systems
is ensured by our engineers too. We unleash the true potential of
the Internet by deploying web-driven solutions that make outsourcing
possible half way round the globe just as easy as if it was
happening in Nebraska!
Our engineers in fact are the resource that forms a core group of
support staff for our highest level (tier 3) of technical support
that we offer for web and other applications
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